For iPhone:
If you’re logged in:

● Tap the Settings gearbox button in the upper right-hand corner of the Pay screen
● Select Profile
● Scroll down to the password field and enter your new password
● Tap Update Profile

If you’re logged out:

● Open the app and tap Log In
● Tap Forgot Password?
● Enter your e-mail address and we will send you an automated e-mail with a temporary password
● Log in with your temporary password and change it to your new password

For Android:

You can also reset your password online at www.thelevelup.com/login (applicable for iPhone and Android users):

● Log in at www.thelevelup.com/login
● Click on “Forgot password?” and enter your e-mail address
● Click Reset Password
● Check your e-mail and follow the link to reset your password

If you have any issues, shoot us an e-mail at caferewards@thelevelup.com