How do I change/manage my payment method?

iPhone Instructions:
You can manage your credit cards from within the app:

1. Open the app and log in
2. Tap the Settings gearbox button in the upper right-hand corner
3. Select Manage Credit/Debit Cards
4. Tap to select an existing card or Add New Debit/CreditCard
5. Scan your card or type in your card information, then tap “Add Card”

To select a default card, simply touch that card. If we have any problems charging your default card, we will automatically try the next one on your account. You can remove cards at any time by swiping your finger across it and selecting Delete. If there are no credit cards associated with your account, you won’t be able to pay with your app or redeem your rewards.

Android Instructions:

1. Open the app and log in
2. Tap the action bar in the top middle of the screen
3. Tap the “Settings” button (Marked also with a gear icon)
4. Tap “Manage Debit / Credit Cards
5. Scan your card or type in your card information and then tap “Add Card”

To select a default card, simply touch that card. If we have any problems charging your default card, we will automatically try the next one on your account. You can remove cards at any time by swiping your finger across it and selecting Delete. If there are no credit cards associated with your account, you won’t be able to pay with your app or redeem your rewards.

Where can I see my transaction history?

These instructions are specific to iPhone. Android instructions coming soon!
You can view your transaction history from within the app:

1. Open the app and log in
2. Tap the Settings gearbox button in the upper right-hand corner
3. Select Transaction History
4. Tap on an entry to view the details of your transaction

Additionally, after every purchase you make with the app, you’ll receive a receipt from LevelUp. You’ll see the location visited, amount spent, and any credit that was applied.
If you don’t recognize a particular transaction, please send an e-mail to caferewards@thelevelup.com from the address that is linked to your Cafe Rewards account. We’ll need the following information to help secure your account:

● date, amount, and location of unauthorized charge
● best phone number to reach you with other questions

We’ll contact you ASAP to get everything taken care of!

What types of credit and debit cards can I use?
We support all credit and debit cards.